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Superior selection, consistent quality
Most everyone can find frames they like and lenses that suit their prescription at EyeBuyDirect. Prices are in the mid-range, and the return period is shorter than most, but our testers consistently rated EyeBuyDirect glasses as being better than the competition.
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With single-vision Rx eyeglasses starting at $13 and going up to $233 during our test period (depending on frame and lens options), plus a 14-day, no-questions-asked full refund policy, EyeBuyDirect is a great place to begin your online glasses search. Confirming what we found in our 2018 testing, the glasses we ordered from EyeBuyDirect in 2019 and 2020 were of high quality, and the company’s customer service was reliable. Although EyeBuyDirect doesn’t offer in-home frame trials, we found that its virtual try-on tool provided us with an adequate representation of what the glasses we chose ended up looking like on our faces. As of 2020, the company now offers an unmatched no- or low-cost two-day shipping option for a wide variety of frames. (A 2020 test pair of single-vision prescription glasses arrived in just 33 hours.)
Free in-home frame trial, superior return policy
Even though it has fewer frames to choose from than EyeBuyDirect, Liingo has the most generous full-refund policy of any retailer we considered—60 days, no questions asked.
A relative newcomer to the online glasses shopping scene, Liingo Eyewear stood out from similar retailers that offered free in-home trials of up to five frames—not only for its generally larger frame selection but also for its exceptional return policy (which can be executed in just two clicks). Although the glasses we ordered from Liingo were, on average, more expensive than those we got from EyeBuyDirect, Liingo gives you two whole months to send glasses back for a full refund, versus two weeks with EyeBuyDirect.
A budget option—sort of
It’s possible to score a great pair of prescription eyeglasses from Zenni. And judging by customer reviews, as well as our own testing, many people do. But this retailer offers only store credit or partial refunds for returns, making it a higher-risk choice.
If you’re comfortable taking a risk on a retailer that offers an inferior return policy, you may be surprised at how little you need to spend at Zenni Optical for prescription glasses that are on a par with those you’d receive from an optician. Despite Zenni’s ultra-low prices, we found that it surpassed our expectations, sometimes impressively so. A tester who ordered $19 glasses from Zenni was perfectly pleased with them. Another tester preferred the $149 progressive-prescription glasses she received from Zenni to the comparable, $295 pair from a competitor. Zenni’s frame selection is the largest of all the companies we tested. If the glasses you order from Zenni don’t work for you, though, prepare to accept store credit (worth 100 percent of your original purchase price) or just half of your money back, excluding shipping.
Source: The NY Times
Keyword: The Best Places to Buy Glasses Online